What materials are used in your handcrafted fixtures?

Our handcrafted fixtures are made with utmost care and precision, using high-quality materials to ensure durability and aesthetic appeal.

Are the fixtures suitable for outdoor use?

Thank you for considering our fixtures! While our vintage home goods collection includes a variety of beautiful and unique items, it's essential to check the specific product details for suitability regarding outdoor use. If you have any questions about a particular fixture, please feel free to reach out with the product name or SKU, and we'll be happy to assist you further!

How do I care for and maintain the fixtures?

Absolutely, caring for and maintaining your fixtures with a Residence Supply Gift Card is a breeze! Regularly clean your fixtures with a mild, non-abrasive cleaner and a soft cloth to keep them looking pristine. Avoid harsh chemicals that can damage finishes. For specific care instructions, refer to the manufacturer's guidelines included with your purchase. Happy decorating!

What is the return policy?

Residence Supply offers a comprehensive return policy to ensure customer satisfaction. Customers have 14 days from the date of receiving their order to initiate a return or exchange via the designated online portal. For returns, customers are responsible for generating their own shipping label unless the product is defective or covered by warranty, in which case a return label will be provided. It's important to securely pack returned items, preferably in their original packaging, as damage during return shipping may void the return. Customized items are non-refundable due to their bespoke nature. If an item hasn't been received within 60 business days, customers should contact Residence Supply for a full refund, although the company is not responsible for items sent to incorrect addresses. Refunds are processed within 3-10 business days upon approval of the return. Non-defective merchandise returns may be subject to a restocking fee of up to 50%. Open-box items are non-refundable and non-returnable. Standard warranty covers manufacturing defects for up to 30 days, with extended warranties available offering additional protection. Order cancellations are only possible before the order has been shipped.

Are your fixtures compatible with modern electrical systems?

Yes, all of our fixtures are designed to be compatible with modern electrical systems. At Residence Supply, we ensure that each product adheres to the highest standards of quality and compatibility. Our fixtures are crafted with precision and care to seamlessly integrate into contemporary electrical infrastructures, providing both functionality and aesthetic appeal. Whether you are upgrading your home or business, you can be confident that our products will meet your needs and exceed expectations in terms of performance and reliability. For specific requirements or more detailed information about compatibility, feel free to contact our customer support team.

How long does shipping take?

Our Residence Supply Gift Card is delivered digitally, so there's no need to worry about shipping times! Once you complete your purchase, the gift card will be sent directly to your email within minutes, making it a perfect last-minute gift option.

Are the fixtures easy to install?

Yes, Residence Supply fixtures are designed with craftsmanship and precision, ensuring ease of installation. For any specific installation queries, you can contact their customer support for assistance.

Do you offer customization options?

Yes, customized items such as switches, lighting, and furniture are available but are non-refundable.

What is the warranty on your products?

All fixtures come with a 30-day warranty for manufacturer defects. Extended warranties are available for 12, 36, or 60 months, covering accident protection, manufacturer defects, and component protection.

Can I purchase a Residence Supply gift card?

Yes, you can purchase a Residence Supply gift card.

Residence Supply Gift Card

$80.00

$100.00 - $9,900.00

$100.00

$100.00 - $9,900.00

$100.00

Limited Time: Get an extra 20% off with code "SANTA20"

Instant Email Delivery

Arrives in exactly, 0 seconds.

Perfect For Home Enthusiasts

6,000+ items to choose from.

Never Expires

Your card balance is stored until used.

Free Shipping. Estimated arrival before , Order within .

Quantity

Residence Supply Gift Card

$80.00

$100.00 - $9,900.00

$100.00

$100.00 - $9,900.00

$100.00

Limited Time: Get an extra 20% off with code "SANTA20"

Members get 20% off and much more

Learn more

How is the gift card delivered?

The e-gift card is sent to the email you used at checkout. You can also add additional recipient(s) and even print out a physical copy to make it extra special!

Do gift cards expire?

No, our gift cards never expire.

How do I check the balance on my gift card?

Check your gift card balance by clicking the link in the original email.

Can I use the gift card more than once?

Yes, you can use the gift card until the balance is fully spent.

Can I customize the gift card amount?

Gift cards are available in preset amounts, but you can contact us on live chat for custom values.
We are available 24/7.

Can the gift card be used on all products?

Yes, our gift cards can be used on any item in our store.
Choose from 6,000+ lighting, furniture, hardware, and home decor.